Park North Privacy Policy

Effective Date: October 14, 2024

At Park North Physical Therapy, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Phone number

• Email address

• Date of birth

• Insurance information (including insurance ID or member ID)

• Appointment details

• Any other information you provide when contacting us or scheduling an appointment

How We Use Your Information

We use your information to:

• Schedule and manage appointments

• Provide physical therapy services

• Verify insurance information

• Communicate regarding your care and appointments

• Respond to your questions and requests

• Meet applicable legal and regulatory requirements

We only collect and use personal information that is necessary to provide our services.

SMS Consent

By providing your phone number and opting in to receive SMS communications, you consent to receive text messages related to:

• Appointment reminders

• Appointment confirmations

• Scheduling updates

• Therapy-related communications

• Other service-related notifications

SMS consent is not shared with third parties or affiliates for marketing purposes.

You may opt out of SMS communications at any time by replying STOP to a text message or by contacting our office directly.

How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of transmitting information over the internet or storing electronic data is completely secure, we work to maintain appropriate security measures to safeguard the information we collect.

Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary to operate our practice, such as with trusted service providers who assist with appointment scheduling, communications, electronic records, billing, or other business operations. These providers are contractually required to protect your information and may only use it to perform services on our behalf.

We may also disclose information when required by law or to comply with legal obligations.

Your Rights

You have the right to:

• Withdraw your consent for SMS communications at any time.

• Request access to the personal information we maintain about you.

• Request correction of inaccurate or incomplete personal information, where applicable.

• Contact us with questions regarding our privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Park North Physical Therapy
233 Malcolm X Blvd
New York, NY 10027

Email: info@parknorthpt.com

Phone: 212-222-6525

Thank you for trusting Park North Physical Therapy with your care. We are committed to protecting your privacy and handling your personal information responsibly.